Integrating E-business models for government solutions :  citizen-centric service oriented methodologies and processes / 
[edited by] Susheel Chhabra and Muneesh Kumar. 
 - Hershey PA :  Information Science Reference,  c2009. 
 - xxii, 313 p. :  ill. ;  29 cm. 
 - Advances in electronic government research series (AEGR) .
<br/><br/>Includes bibliographical references (p. 279-303) and index. 
<br/><br/> 'The objective of this book is to examine issues and promote research initiatives in the area of effectiveness in e-government by suggesting integrated e-business models for government solutions, through citizen-centric service oriented methodologies and processes'--Provided by publisher. 
<br/><br/><label>ISBN: </label>9781605662404 (hard cover)  RM573.16 9781605662411 (ebook) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Internet in public administration.<br/>Administrative agencies--Customer services.<br/>Administrative agencies--Management.<br/>Executive departments--Customer services.<br/>Executive departments--Management.<br/>Consumer satisfaction.