The handbook of global user research / edited by Robert M. Schumacher. - Burlington, MA : Morgan Kaufmann, c2010. - xxxvi, 294 p. : ill. ; 24 cm.

Includes bibliographical references and index.

Foundations and definition -- Project management -- Preparation -- Fieldwork -- Analysis and reporting -- Global user research methods -- User research throughout the world -- The role of professional organizations in user research -- The impact of culture on user research -- Closing thoughts.

9780123748522 (pbk.) RM146.82 0123748526 (pbk.)


Industrial design--Research--Handbooks, manuals, etc.
Industrial design--Psychological aspects--Handbooks, manuals, etc.
User interfaces (Computer systems)--Research--Handbooks, manuals, etc.
Project management--Handbooks, manuals, etc.