Floyd, Kory. <br/><br/>
Communication matters / 
Kory Floyd. 
 - New York :  McGraw-Hill,  2011. 
 - xvi, 450 p. :  ill. ;  27 cm. 
<br/><br/><label>ISBN: </label>9780073385112 (pbk.)  RM278.07 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication.<br/>Interpersonal communication.