Fauziah Wan Jaafar <br/><br/>
Kata diucap perasaan dijaga :  keterampilan komunikasi berkesan / 
Fauziah Wan Jaafar 
 - Ampang, Selangor :  Pekan Ilmu Publications,  2010 
 - vii, 159 p. :  ill. ;  21 cm. 
<br/><br/>Bibliografi : p. 151-152 
<br/><br/><label>ISBN: </label>9789675106798  RM13.50 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication<br/>Interpersonal communication<br/>Interpersonal relations