TY - BOOK AU - Reay,David G. ED - OTSU Limited TI - Identifying training needs: finding out what people need to know and why T2 - Competent trainer's toolkit series SN - 0893974277 PY - 1994/// CY - London PB - Kogan Page in association with OTSU KW - Training needs KW - Employees KW - Training of ER -