Business performance measurement and management  new contents, themes and challenges /  [electronic resource] : 
edited by Paolo Taticchi. 
 - Berlin, Heidelberg :  Springer-Verlag Berlin Heidelberg,  2010. 
 - xxi, 376 p. :  ill., digital ;  24 cm. 
<br/><br/><label>ISBN: </label>9783642048005 (electronic bk.) 9783642047992 (paper) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Organizational effectiveness--Measurement.<br/>Performance--Measurement.<br/>Total quality management.<br/>Economics/Management Science.<br/>Organization/Planning.<br/>Management/Business for Professionals.<br/>Business/Management Science, general.
<br/><br/><label>Dewey Class. No.: </label>658.401