Handbook of service science  [electronic resource] / 
edited by Paul P. Maglio, Cheryl A. Kieliszewski, James C. Spohrer. 
 - Boston, MA :  Springer Science+Business Media, LLC,  2010. 
 - xxvii, 758 p. :  ill., digital ;  25 cm. 
 - Service science. Research and innovation in the service economy,  1865-4924 .
<br/><br/><label>ISBN: </label>9781441916280 (electronic bk.) 9781441916273 (paper) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service industries.<br/>Service industries--Management.<br/>Economics/Management Science.<br/>Operations Research/Decision Theory.<br/>Management/Business for Professionals.<br/>Business Information Systems.<br/>Management of Computing and Information Systems.
<br/><br/><label>LC Class. No.: </label>HD9980.5  / .H359 2010 
<br/><br/><label>Dewey Class. No.: </label>338.4