TY  - BOOK
AU  - Balzer,William K.
TI  - Lean higher education: increasing the value and performance of university processes 
SN  - 9781439814659 (pbk. : alk. paper)
PY  - 2010///
CY  - New York
PB  - Productivity Press
KW  - Universities and colleges
KW  - United States
KW  - Administration
KW  - Organizational effectiveness
KW  - Organizational Change
N1  - Includes bibliographical references and index
ER  -