TY  - GEN
AU  - Ariwati Agus
AU  - Za'faran Hassan
ED  - Perbadanan Produktiviti Negara
TI  - TQM benchmarking for Malaysian manufacturing companies: an exploratory study 
PY  - 2002///
CY  - Petaling Jaya, Selangor
PB  - Perbadanan Produktiviti Negara
N1  - PTSL : Koleksi Dokumen
ER  -