Ariwati Agus <br/><br/>
TQM benchmarking for Malaysian manufacturing companies  an exploratory study /  [article] : 
Ariwati Agus and Za'faran Hassan 
 - Petaling Jaya, Selangor :  Perbadanan Produktiviti Negara,  2002 
<br/><br/> PTSL : Koleksi Dokumen