TY - ADVS AU - Pearce,Mark AU - Dent,Lowisa ED - Video Education Australasia TI - Don't hesitate communicate: effective communication in the office PY - 2010/// CY - Australia PB - Video Education Australasia KW - Communication in personnel management KW - Interpersonal communication KW - Communication in organizations N1 - Title from title screen; Executive producer, Simon Garner; Voice over: Jane Lundmark N2 - This program explores the fundamental business skill of communication in the workplace. The many forms of verbal communication are covered, including oral and written methods such as meetings, speeches, letters and presentations. Similarly, the increasing importance of effective electronic communication is presented ER -