Christian, Donnell R. Implementing quality in laboratory policies and processes : using templates, project management, and six sigma / Donnell R. Christian, Jr. and Stephanie Drilling. - Boca Raton, FL : CRC Press, 2010. - xiii, 1416 p. : ill. ; 26 cm. Includes bibliographical references and index. ISBN: 9781420073041 (alk. paper) RM2,585.17 Subjects--Topical Terms: Crime laboratories--Quality control.Laboratories--Quality control.