TY - BOOK AU - Kongstvedt,Peter R. TI - Managed care: what it is and how it works SN - 9780763759117 (pbk.) PY - 2009/// CY - Sudbury, Mass. PB - Jones and Bartlett Publishers KW - Managed Care Programs KW - organization & administration KW - Delivery of Health Care, Integrated KW - United States ER -