Michelli, Joseph A.,  1960- <br/><br/>
The Starbucks experience :  5 principles for turning ordinary into extraordinary / 
Joseph A. Michelli 
 - New York :  McGraw-Hill,  2007 
 - xiv, 208 p. ;  22 cm. 
<br/><br/><label>ISBN: </label>9780071477840  RM99.80 
<br/><br/><label>Subjects--Corporate Names: </label><br/>Starbucks Coffee Company
<br/><br/><label>Subjects--Topical Terms: </label><br/>Success in business--Handbooks, manuals, etc.