TY - BOOK ED - Organisation for Economic Co-operation and Development TI - Focus on citizens: public engagement for better policy and services T2 - OECD studies on public engagement SN - 9789264048867 PY - 2009/// CY - Paris PB - OECD KW - Political participation KW - OECD countries KW - Decision making KW - Citizen participation N1 - Includes bibliographical references UR - http://www.oecd.org/publishing ER -