TY - BOOK AU - Rasmus,Daniel W. AU - Salkowitz,Rob TI - Listening to the future: why it's everybody's business T2 - [Microsoft executive leadership series] SN - 9780470413449 (cloth) PY - 2009/// CY - Hoboken, N.J. PB - Wiley KW - Strategic planning KW - Uncertainty KW - Organizational change N1 - Series statement from jacket; Includes bibliographical references and index ER -