Diverted to Delhi [videorecording] / Australian Film Finance Corporation presents a Greg Stitt production ; producer & director, Greg Stitt - New York, NY : Filmakers library, 2002 - 1 videodisc (55 min.) : sd., col. ; 4 3/4 in.

Title from title screen Developed in association with the Australian Film Commission ; produced with the assistance of the Australian Broadcasting Corporation

Executive producer, Dasha Ross ; camera, Joel Peterson ; editor, Fiona Strain Executive producer, Dasha Ross ; camera, Joel Peterson ; editor, Fiona Strain

Narrator: Tiriel Mora Commentary: Kiran Karnik, Ravi Sikund, Ian Stern, Padmini Misra, Jacqueline Armitage, Phil Ashley, Paul Sanderson, Raman Roy

The toll-free telephone numbers used to place orders are often answered thousands of miles away by Indians trained to speak and think like Americans, or Brits or Australians. This film follows a group of university graduates through a rigorous 3-week course which they hope will prepare them for prestigious, well paying positions in these call centers. Over 200 of the U.S. Fortune 500 companies now choose to service their clients via Indian call centers where labor and set-up costs are low and the staff highly educated


DVD format


In English with some Hindi with English subtitles

RM 510.35


North Star Call Centre College (Delhi : India)


Call centers--India
Call centers--Employees--Training of
Telephone answering services--India
Telephone answering services--Employees--Training of
International business enterprises--Subcontracting