Key management models : the 60+ models every manager needs to know - Assen, Marcel van; Berg, Gerben Van den; Pietersma, Paul; Have, Steven ten. (Harlow, England : Financial Times/Prentice Hall, 2009)
Rev. ed. of: Key management models / by Steven ten Have. 2003
Includes bibliographical references and index
Keywords: Management; Organizational effectiveness; Business communication