TY  - BOOK
AU  - Robbins,Stephen P.
AU  - Hunsaker,Phillip L.
TI  - Training in interpersonal skills: TIPS for managing people at work 
SN  - 9780132354998
PY  - 2009///
CY  - Upper Saddle River, N.J.
PB  - Pearson/Prentice Hall
KW  - Supervision of employees
KW  - Interpersonal communication
N1  - Includes index
ER  -