TY - BOOK AU - Chandrasekhara Rao,P. AU - Sheffield,William ED - International Centre for Alternative Dispute Resolution TI - Alternative dispute resolution: what it is and how it works SN - 9788175340312 PY - 1997///, reprint 2007 CY - New Delhi, Delhi PB - International Centre for Alternative Dispute Resolution, Universal Law Pub. Co. KW - Dispute resolution (Law) KW - India N1 - Includes bibliographical references and index ER -