Knowles, Tim The globalization of tourism and hospitality : a strategic perspective / Tim Knowles, Dimitrios Diamantis and Joudallah Bey El-Mourhabi - 2nd ed. - London : South-Western/Cengage Learning, 2004 - xiii, 321 p. : 25 cm. Includes index ISBN: 1844800466 (pbk.) 9781844800469 (pbk.) : RM182.38 Subjects--Topical Terms: Tourism--ManagementHospitality industry--ManagementStrategic planning