TY - BOOK AU - Shulman,Lawrence TI - The skills of helping individuals, families, groups and communities SN - 9780495804680 (pbk.) PY - 2009/// CY - Belmont, CA PB - Brooks/Cole Cengage Learning KW - Social work education N1 - Book is accompanied by two CDs, disk 1 of 2 entitled'The skills of helping individuals, families, groups and communities' and disk 2 of 2 entitled'Engaging and working with the hard-to-reach client CD-ROM' bearing the same call number available at Bahagian Koleksi Media; The first edition published, focused on work with individuals and groups; References: p. 689-696; Buku bacaan asas fakulti ER -