TY - BOOK AU - Bridges,Glenys TI - Dental reception and practice management SN - 1405138882 (pbk. : alk. paper) PY - 2006/// CY - Oxford, Ames, Iowa PB - Blackwell Munksgaard KW - Dental Auxiliaries KW - Practice Management, Dental KW - organization & administration N1 - Understanding the culture of dental care -- Who's who in the dental team -- Front-of-house skills -- Understanding patients' rights -- Workplace safety -- Using the appointment book -- Administrative skills -- Patient payment plans -- Computers in dentistry -- Dental terminology -- Managing people -- Planning and managing dental services ER -