Dental reception and practice management /
Glenys Bridges
- Oxford ; Ames, Iowa : Blackwell Munksgaard, 2006
- ix, 219 p. : ill. ; 25 cm.
Understanding the culture of dental care -- Who's who in the dental team -- Front-of-house skills -- Understanding patients' rights -- Workplace safety -- Using the appointment book -- Administrative skills -- Patient payment plans -- Computers in dentistry -- Dental terminology -- Managing people -- Planning and managing dental services