Huber, Margit. <br/><br/>
From Customer Retention to a Holistic Stakeholder Management System  Living a Vision /  [electronic resource] : 
by Margit Huber, Susanne O'Gorman. 
 - Berlin, Heidelberg :  Springer-Verlag Berlin Heidelberg,  2008. 
 - 203 p. :  ill., digital ;  24 cm. 
<br/><br/><label>ISBN: </label>9783540774303 (electronic bk.) 9783540774297 (paper) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business--Management.
<br/><br/><label>Dewey Class. No.: </label>658.812