Ornbo, Jens. Experience-Based Communication [electronic resource] / by Jens Ornbo, Claus Sneppen, Peter Franklin Wurtz. - Berlin, Heidelberg : Springer-Verlag Berlin Heidelberg, 2008. - 280 p. : ill., digital ; 24 cm. ISBN: 9783540787136 (electronic bk.) 9783540787112 (paper) Subjects--Topical Terms: Business communication. Dewey Class. No.: 658.45