Berg, Karen <br/><br/>
Loud & clear :  5 steps to say what you mean and get what you want / 
Karen Berg 
 - Franklin Lakes, N. J. :  Career Press,  2008 
 - 223 p. :  ill. ;  21 cm. 
<br/><br/><label>ISBN: </label>9781564149879  RM53.06 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Business communication<br/>Oral communication<br/>Public speaking<br/>Interpersonal communication