TY - BOOK AU - Thiederman,Sondra B. TI - Making diversity work: 7 steps for defeating bias in the workplace SN - 9781427797131 (pbk.) PY - 2008/// CY - New York PB - Kaplan Publishing KW - Discrimination in employment KW - Diversity in the workplace N1 - Includes bibliographical references (p. 213-216) and index ER -