McConnon, Shay <br/><br/>
Conflict management in the workplace :  how to manage disagreements and develop trust and understanding / 
by Shay & Margaret McConnon 
 - 3rd ed. ; rev. and updated 
 - United Kingdom :  How To Books Ltd,,  2008 
<br/><br/>Bibliography : p. [133] 
<br/><br/><label>ISBN: </label>1845282477  RM61.95 9781845282479 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Conflict management<br/>Work environment