TY  - ADVS
AU  - Henry,Michael
AU  - Collins,Cath
ED  - Video Education Australasia
TI  - Customer service
SN  - RM462.40
PY  - 2007///
CY  - Victoria
PB  - Video Education Australasia
KW  - Customer services
KW  - Customer relations
N1  - Title from container; Executive producer : Mark McAuliffe ; senior producer : Richard Leigh ; editor : Michael Henry ; camera : Peter Zakharov; Voice over : Chelsea Bruland
N2  - This program focuses on both internal and external customers and clients using a fictional current affairs show on this day and its presenter Naomi Henderson as a case study
ER  -