TY  - BOOK
AU  - Higgerson,Mary Lou
AU  - Joyce,Teddi A.
TI  - Effective leadership communication: a guide for department chairs and deans for managing difficult situations and people 
SN  - 9781933371191 (hbk.)
PY  - 2007///
CY  - Bolton, Mass.
PB  - Anker Pub.
KW  - College personnel management
KW  - Conflict management
KW  - College department heads
KW  - Deans (Education)
KW  - Communication in management
N1  - Includes bibliographical references (p. 247-263) and index
UR  - http://www.loc.gov/catdir/toc/ecip072/2006033511.html
ER  -