Lannon, John M. <br/><br/>
Technical communication / 
John M. Lannon 
 - 11th ed. 
 - New York :  Pearson/Longman,  2008 
 - xxviii, 769 p. :  ill. (chiefly col.) ;  24 cm. 
<br/><br/>Includes bibliographical references (p. 737-753) and index 
<br/><br/><label>ISBN: </label>0205559573 (pbk.) 9780205559572 (pbk.)  RM365.00 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Technical writing<br/>Communication of technical information