Engleberg, Isa N. <br/><br/>
The challenge of communicating :  guiding principles and practices / 
Isa N. Engleberg, Dianna R. Wynn 
 - Boston :  Pearson/Allyn & Bacon,  2008 
 - xxix, 473 p. :  ill. ;  27 cm. 
<br/><br/><label>ISBN: </label>9780205554768 (pbk.)  RM316.13 0205554768 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication<br/>Interpersonal communication<br/>Decision making