Abrams, Kathleen S. <br/><br/>
Communication at work  listening, speaking, writing and reading 
Kathleen S. Abrams 
 - Englewood Cliffs, N.J.  Prentice-Hall  1986 
 - 308 p. : ill. ; 23 cm. 
<br/><br/><label>ISBN: </label>0131538268 
<br/><br/><label>LCCN: </label>85-003381 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication