Improving testing :  applying process tools and techniques to assure quality / 
edited by Cheryl L. Wild, Rohit Ramaswamy 
 - New York :  Lawrence Erlbaum Associates,  2008 
 - xiv, 410 p. :  ill. ;  23 cm. 
<br/><br/>Includes bibliographical references and indexes 
<br/><br/><label>ISBN: </label>9780805858969 (hardback : alk. paper)  RM381.50 0805858962 (hardback : alk. paper) 9780805864694 (pbk. : alk. paper) 0805864695 (pbk. : alk. paper) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Testing industry--Management<br/>Process control<br/>Quality assurance