TY - BOOK AU - Roth,Aleda V. TI - Handbook of metrics for research in operations management: multi-item measurement scales and objective items SN - 9781412954518 (cloth : alk. paper) PY - 2008/// CY - Los Angeles PB - SAGE Publications KW - Industrial management KW - Research KW - Statistical methods KW - Handbooks, manuals, etc KW - Operations research KW - Production management KW - Research, Industrial N1 - Includes bibliographical references and index UR - http://www.loc.gov/catdir/toc/ecip0712/2007008885.html ER -