Handbook of metrics for research in operations management :  multi-item measurement scales and objective items / 
Aleda Roth ... [et al.] 
 - Los Angeles :  SAGE Publications,  2008 
 - viii, 764 p. :  ill. ;  24 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>9781412954518 (cloth : alk. paper)  RM463.25 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Industrial management--Research--Statistical methods--Handbooks, manuals, etc.<br/>Operations research--Statistical methods--Handbooks, manuals, etc.<br/>Production management--Research--Statistical methods--Handbooks, manuals, etc.<br/>Research, Industrial--Statistical methods--Handbooks, manuals, etc.