TY - BOOK AU - Scrivens,Ellie TI - Quality, risk, and control in health care SN - 9780335207121 (hb) PY - 2005/// CY - Maidenhead, New York, NY PB - Open University Press KW - Quality Assurance, Health Care KW - organization & administration KW - Great Britain KW - Risk Management KW - State Medicine N1 - Includes bibliographical references (p. [165]-176) and index ER -