Customising Stakeholder Management Strategies Concepts for Long-term Business Success / [electronic resource] : edited by Margit Huber, Martina Pallas. - Berlin, Heidelberg : Springer Berlin - Heidelberg, 2006. - xii, 139 p. : ill., digital ; 24 cm.

9783540313199 (electronic bk.)


Customer relations.
Consumer satisfaction.
Strategic planning.
Customer services.
Economics/Management Science.
Management.

HF5415.5 / .C874 2006

658.401