Designing and Evaluating Value Added Services in Manufacturing E-Market Places [electronic resource] / edited by G. Perrone, M. Bruccoleri, P. Renna. - Dordrecht : Springer, 2005. - xv, 198 p. : ill., digital ; 25 cm. ISBN: 9781402031526 (electronic bk.) 9781402031519 (paper) Subjects--Topical Terms: Telemarketing.Engineering.Engineering Economics, Organization, Logistics, Marketing.Facility Management. LC Class. No.: HF5415.1265 / .D47 2005 Dewey Class. No.: 658.872