St. Pierre, Michael. Crisis management in acute care settings : human factors and team psychology in a high stakes environment / Michael St. Pierre, Gesine Hofinger, Cornelius Buerschaper. - Berlin ; New York : Springer, 2008 - xi, 234 p. : ill. ; 25 cm. ISBN: 9783540710615 (hbk. : alk. paper) RM196.95 3540710612 (hbk. : alk. paper) Subjects--Topical Terms: Intensive Care--organization & administration.Emergency Medical Services--organization & administration.Medical Errors--prevention & control.Personnel Management--methods. National Library of Medicine Call No.: WX218 / .S149c 2008 9