Yeamdao Narangajavana

The relationship of the hotel rating system and service quality : a case study of the'Thailand Hotel Standard' / by Yeamdao Narangajavana - Oklahoma : Oklahoma State University, 2007 - 192 p. : ill. ; 21 cm.

Thesis (Ph.D.) - Oklahoma State University, 2007

Bibliography : p. 146-159


Oklahoma State University--Dissertations


Dissertations, Academic--United States
Hotel management--Thailand