The relationship of the hotel rating system and service quality : a case study of the'Thailand Hotel Standard' /
by Yeamdao Narangajavana
- Oklahoma : Oklahoma State University, 2007
- 192 p. : ill. ; 21 cm.
Thesis (Ph.D.) - Oklahoma State University, 2007
Bibliography : p. 146-159
Oklahoma State University--Dissertations
Dissertations, Academic--United States Hotel management--Thailand