Case studies for organizational communication :  understanding communication processes / 
Joann Keyton, Pamela Shockley-Zalabak [editors] 
 - 2nd ed. 
 - Los Angeles, Calif. :  Roxbury Pub. Co.,  2006 
 - xi, 421 p. :  ill. ;  23 cm. 
<br/><br/>Includes bibliographical references and index 
<br/><br/><label>ISBN: </label>1931719616 (pbk.)  RM160.07 9781931719612 (pbk.) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Communication in organizations--Case studies