Managing conflict through communication /
Dudley D. Cahn, Ruth Anna Abigail
- 3rd ed.
- Boston, MA : Pearson/Allyn and Bacon, 2007
- xvi, 319 p. : ill. ; 24 cm.
Rev. ed. of : Conflict / Roxane S. Lulofs, Dudley D. Cahn, 2nd ed., 2000
Includes bibliographical references (p. 297-313) and index