Analisis jurang dan sikap terhadap amalan sistem kualiti MS ISO 9001:2000 : satu penilaian di politeknik-politeknik Kementerian Pengajian Tinggi Malaysia - Pereira, Kenneth Michael (Bangi : Fakulti Pendidikan, Universiti Kebangsaan Malaysia, 2007)
Tesis (Ph.D.) - Universiti Kebangsaan Malaysia, 2007
Rujukan : p. [265]-290
Keywords: Universiti Kebangsaan Malaysia -- Dissertations; Dissertations, Academic -- Malaysia; Quality assurance -- Malaysia -- Management ISO 9000 series standards; Technical institutes -- Malaysia -- Management; Gap analysis (Planning) -- Malaysia