TY  - BOOK
AU  - Campbell,Nancy
TI  - Writing effective policies and procedures: a step-by-step resource for clear communication 
SN  - 081447960X (hbk.)
PY  - 1998///
CY  - New York
PB  - American Management Association
KW  - Management
KW  - Handbooks, manuals, etc
KW  - Business writing
N1  - Includes bibliographcal references and index
ER  -