Womack, James P. <br/><br/>
Lean solutions :  how companies and customers can create value and wealth together / 
James P. Womack and Daniel T. Jones 
 - London :  Simon &  Schuster,  2005 
 - 355 p. :  ill. ;  24 cm. 
<br/><br/><label>ISBN: </label>0743276035  RM72.50 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer relations<br/>Industrial efficiency<br/>Organizational effectiveness