TY  - BOOK
AU  - Conway,Susan
TI  - The think factory: managing today's most precious resource, people! 
SN  - 9780470055199 (hbk.)
PY  - 2007///
CY  - Hoboken, N. J.
PB  - John Wiley & Sons, Inc.
KW  - Knowledge management
KW  - Productivity accounting
KW  - Quality assurance
N1  - Includes index
ER  -