Queueing networks and Markov chains :  modeling and performance evaluation with computer science applications / 
Gunter Bolch ... [et al.] 
 - 2nd ed. 
 - Hoboken, New Jersey :  Wiley-Interscience,  2006 
 - xvi, 878 p. :  ill. ;  25 cm. 
<br/><br/>Includes bibliographical references (p. 821-868) and index 
<br/><br/><label>ISBN: </label>0471565253  RM454.69 9780471565253 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Markov processes<br/>Queuing theory