TY - BOOK AU - Zulkarnain Haji Kedah TI - The impact of managing business partners supported by web-based technologies on inter-organisational relationships: an empirical study from partners' perspective within the ICT industry PY - 2007/// CY - London PB - City University KW - City University KW - Dissertations KW - Relationship marketing KW - Dissertations, Academic KW - United Kingdom N1 - Thesis (Ph.D.) - City University, 2007; [References : p. 259-289] ER -